At HALAVEXIA, we are committed to providing our customers with high-quality products and exceptional customer service. If you are not fully satisfied with your purchase, our Refund Policy outlines the options available to you.
To qualify for a return, the item must be unused, in the same condition that you received it, and in its original packaging. You must provide a receipt or proof of purchase.
Upon receiving your return, we will inspect the item and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 7-10 business days.
Certain items are exempt from being returned, including perishable goods, customized products, and sale items. Please contact our customer service team for clarification on non-returnable items.
If you haven’t received a refund after 10 business days, please first check with your bank. If the issue persists, contact us at [email protected].
We replace items only if they are defective or damaged. If you need an exchange, send us an email at [email protected] for further instructions.
If you have any questions regarding our Refund Policy, please contact us at:
HALAVEXIA